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Frequently asked questions
General
We work with a panel of 25 of Australia's leading lenders, giving you access to a wide range of home loan options. This means we can compare different products and help you find a loan that suits your needs and financial goals.
The good news is our mortgage broking service is completely free for you. There's no charge for our expert guidance, loan comparisons or help with your application.
It depends on a few things, including your income, expenses, existing debts and financial situation.We'll take a look at your circumstances, assess your borrowing capacity and help you understand how much you may be able to borrow before you start house hunting.
We do the research, so you don't have to! Using specialised comparison tools, we explore home loan options from our panel of lenders to find products that match your needs.We'll walk you through the options, explain interest rates, fees, features and repayments in plain English, and help you make an informed decision.
We do! We'll guide you through the application, help you gather the necessary documents and submit everything to your chosen lender.We'll also check the lender's requirements upfront to help avoid unnecessary delays and make the process as smooth as possible.
No, we'll be your main point of contact throughout the home loan process, from application to settlement.We'll follow up with the lender, keep you updated on progress and help sort out any questions or issues along the way.
Absolutely! our founders, Shan and Joel, are both fully accredited mortgage brokers who brought years of industry experience to the table before joining forces to establish Oak Financial Group.What does this mean for you? Your home loan won't be passed on to a junior broker. Instead, you'll benefit from experienced professionals who personally guide you through the process, understand your individual circumstances and know how to navigate the lending landscape.
Your privacy matters to us, so we handle your personal information carefully and only use or share it for purposes outlined in our Privacy Policy, including helping you with your home loan application.
We're here to make home loans simpler.Whether you're buying your first home, refinancing or investing in property, our friendly team is ready to help.Get in touch with Oak Financial Group today and let's find the right way forward.
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